Overview

IT Outage Desk, developed and published by Games By Solo, is a casual simulation game that turns the mundane world of IT support into a surprisingly addictive incremental clicker. Released on November 3, 2026, this single-player title invites you to start as a lone help desk technician and grow your operation into a full-fledged technology empire.

The game leans heavily into humor, with absurd tickets and ridiculous scenarios that keep the clicking fresh.

Highlights

  • Over 1,000 unique IT tickets to resolve, ranging from forgotten passwords to inexplicable company-wide outages.
  • 500+ random events that add variety and chaos to your daily operations.
  • Incremental and automation mechanics – hire staff, automate ticket resolution, and upgrade your infrastructure to keep up with escalating problems.
  • Full controller support and Steam Achievements, making it easy to play on your preferred setup.
  • Single-player focus with a lighthearted, management-driven loop that rewards steady progress.

Who It's For

If you enjoy idle games, management sims, or anything with a healthy dose of workplace satire, IT Outage Desk is a great fit. It's perfect for players who like to see numbers go up while chuckling at the absurdity of corporate IT life.

The casual pace and automation-friendly design also make it a solid choice for quick sessions or background play.

Game Info

  • Genre: Casual, Simulation
  • Developer/Publisher: Games By Solo
  • Release Date: November 3, 2026
  • Platform: PC (Steam)
  • Features: Single-player, Steam Achievements, Full controller support, Custom Volume Controls
  • Language: English

For the latest pricing and user reception, check the Steam listing directly.