Overview
It’s 2001, and you’ve just clocked in for your first shift at Meridora Solutions, an IT support company that handles everything from forgotten passwords to crashed machines. FIRST LINE drops you into the role of a help desk operator, where your job is to keep clients calm, fix their tech issues, and close tickets before the SLA expires.
But this isn’t just a routine office sim—every call you take has the potential to change the story.
Highlights
- Choices Matter: Every interaction shapes how characters remember you. Patience builds trust but drains your energy, while sarcasm might feel good in the moment but can come back to haunt you.
- Stress and Consequences: Your stress level rises as the day goes on, and mistakes become more likely under pressure. One bad conversation can follow you long after the call ends.
- Knowledge as Progression: Your skill grows with every fix you learn. The more you understand the systems, the better equipped you are to handle the chaos of a busy help desk.
Who It’s For
If you enjoy narrative-driven simulations with a heavy dose of moral ambiguity, FIRST LINE is right up your alley. It’s perfect for fans of games like Papers, Please or Not Tonight, where the mundane becomes tense and every decision carries weight.
The pixel art style and lore-rich world add an extra layer of immersion, making you feel like you’re really stuck in a 2001 office, surrounded by ringing phones and grumpy users.
Game Info
- Developer/Publisher: FBento
- Genres: Simulation, Lore-Rich, Indie, Mystery, Choices Matter, Pixel Graphics
- Release Date: November 6, 2026
- Modes: Multi-player (though the core experience is single-player focused)
- Languages: English, Portuguese
- Features: Steam Achievements, plus additional Steam features (74 and 78)
FIRST LINE is a fresh take on the simulation genre, blending office drudgery with meaningful narrative choices. If you’re ready to pick up the phone and see where your decisions lead, check it out on Steam today.
